Returns & Exchanges

At Glohaven Community Hub, we strive to ensure our customers are fully satisfied with their purchases. However, as we operate on behalf of various independent businesses, the responsibility for returns and refunds lies with the respective businesses from which products were purchased. Please review our return policy outlined below:

Individual Business Responsibility

Each business listed on Glohaven Community Hub is responsible for managing their own returns and refunds. Policies regarding returns and refunds may vary from business to business.

Contacting the Business

If you need to return an item or request a refund, please contact the business directly. Contact information can typically be found on your order receipt or the business’s page on our website. Be sure to provide your order number, details of the product, and the reason for the return or refund request.

Return Conditions

Return conditions, including timeframes, product condition requirements, and eligible reasons for return, are determined by the individual businesses. Ensure you review and understand the return policy of the specific business prior to making a purchase.

Glohaven Community Hub Assistance

If you experience difficulties in contacting a business or have unresolved issues with your return or refund, Glohaven Community Hub’s support team is available to assist. While we do not directly process returns or refunds, we can facilitate communication between you and the business to help resolve any issues.

Support Contact Information

For assistance, please contact Glohaven Community Hub’s customer support at hello@glohaven.com . Our support team is available to help with any questions or concerns.

Final Notes

Please keep all original packaging and documentation until your return or refund request is fully processed. Refunds, if approved by the business, will be issued according to the business’s policy and may take several business days to process.

Thank you for shopping at Glohaven Community Hub. We appreciate your understanding and cooperation in adhering to the return policies of our partnered businesses.